Haydan Pty. Ltd. Trading as Markwell’s Auto Group is an organisation that is bound by the National Privacy Principles under the Privacy Act 1988. A copy of the National Privacy Principles is available for your perusal at our premises or you may obtain a copy from the Office of the Federal Privacy Commissioner.
Markwell’s Auto Group holds personal information such as names, addresses, e-mail addresses, telephone numbers, occupation, license details, date of birth, tax file numbers to enable it to carry out its’ business as a Motor Retail Dealer and to maintain contact with its’ clients associated with its’ business, as required under the LMCT Act and Laws of the Land.
Occasionally, Markwell’s Auto Group contracts out services to a third party, which carries out work that cannot be performed by Markwell’s Auto Group at our premises. Name, address and telephone numbers are only given to these companies.
If you would like further information about the way Markwell’s Auto Group manages the personal information held by Markwell’s Auto Group, then you may contact the Company Secretary or Administration Manager at Cnr Seventh Street and Etiwanda Avenue, Mildura, telephone 03 5021 2999.
Any requests for access will be taken to the Dealer Principal/Company Secretary and you will be advised within 72 hours regarding the outcome of your request.
If you have any concerns about the way personal information is managed by Markwell’s Auto Group, or believes that a breach of your privacy has occurred, please contact the Company Secretary or Administration Manager who are the Privacy Officers.
National Privacy Principles Policy
Haydan Pty. Ltd., trading as Markwell’s Auto Group is committed to providing the highest level of customer service. This includes protecting customers’ privacy. From 21 December 2001, we will be bound by new sections of the Commonwealth Privacy Act 1988, which set out a number of principles concerning the protection of personal information.
Following is the information that the Privacy Act requires us to communicate to all of our customers.
Markwell’s Auto Group collects personal information from its customers to provide ongoing communications that is relevant to them and their vehicle. The personal information obtained either verbally, written or electronically may contain names, date of birth, address, phone number, e-mail address, bank account details, occupation and drivers licence number.If they choose not to provide personal information, we may not be able to provide them with services they require such as:
- Information or ways the services provided to them could be improved
- Research and develop our services
- Gain an understanding of their information and communication needs in order for us to provide them with a better service
Personal information may be supplied to third party agencies from time to time. The organizations to which we disclose information include:
Outsource service providers who manage the services we provide to them including:
- Marketing research
- Service providers
- Financial Institutes
- Franchise Manufacturer / Supplier
Credit providers for credit related purposes such as credit-worthiness, credit rating, credit provision, Government and regulatory authorities and other organisations, as required or authorised by law.
However, if they do not wish to have this information passed on they may contact the Company Secretary or Administration Manager, who are the Privacy Officers, and a “No Mail” flag will apply.
Markwell’s Auto Group takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information the customer provides. We recommend that they let us know if there are any errors in their personal information and keep us up to date with changes to personal information such as their name and address.
All information no longer required is de-identified or destroyed.
Individuals may have access to their own personal information on request to the Company Secretary or Administration Manager, at Cnr Seventh Street and Etiwanda Avenue, Mildura or phone 03 5021 2999.
Personal information submitted via this website
Mildura Toyota is part of the OneToyota network of Toyota organisations in Australia (each a OneToyota organisation), comprising:
• authorised Toyota dealers in Australia;
• Toyota Motor Corporation Australia Limited;
• Toyota Finance Australia Limited;
• Aioi Nissay Dowa Insurance Company Australia Pty Ltd trading as Toyota Insurance; and
• Toyota Western Australia (comprising Prestige Motors Pty Ltd as trustee for the Prestige Toyota Unit Trust and Eastpoint Pty Ltd).
Mildura Toyota and other OneToyota organisations collect and share with each other customer and guest information to provide you an integrated OneToyota guest experience, such as allowing you to be known across the network regardless of which OneToyota organisation you deal with and to provide you with products, services, information and assistance, respond to your enquiries and help keep your information up to date. Your information may be disclosed to OneToyota network service providers in Australia and overseas for these purposes.
OneToyota organisations may send you marketing to inform you about products or services, special offers, promotions and events that may be of interest to you. These marketing communications may include joint promotions with promotion partners, and may be sent to you using any contact details provided by you, such as post, phone, email or SMS.
Your consent to receive marketing from a OneToyota organisation will be deemed to be ongoing if you do not opt out when you are offered the opportunity to do so, or unless and until you advise the relevant organisation otherwise.